Shipping policy
Shipping Policy
Thank you for shopping with MedXDerma. We are committed to delivering your order safely and on time across Pakistan.
Shipping Coverage
We currently deliver to all cities and regions across Pakistan. At this time, international shipping is not available.
Shipping Charges
-
Standard shipping fee: PKR 270–310 per order.
-
Shipping charges may vary depending on your delivery location.
Delivery Time
-
Orders are typically delivered within 3 business days or more, depending on your location and courier service.
-
Delivery to remote areas may take additional time.
Order Processing
-
Orders are processed after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order has been dispatched, you will receive tracking information so you can monitor your shipment until delivery.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances.
Returns
We offer a 15-day return policy. If you receive a damaged, defective, or incorrect product, you may request a return within 15 days of delivery, subject to our return policy and product eligibility.